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PRIVACY POLICY

Last update  March 20, 2025


  1. Preambule

Domaine Privé Parfums places the utmost importance on the protection of your personal data. This privacy policy outlines how we collect, use, and protect your information when you use our website available at www.domainepriveparfums.com (hereinafter: the site).

 

  1. Data controller

Le responsable du traitement des données collectées sur le site est SARL C.I.L 

The data controller for the data collected on the site is SARL C.I.L Services, with a capital of €5,000, whose registered office is located at 35 quai de la Tournelle, 75005 Paris. C.I.L Services is registered with the Nanterre trade and companies register under number B 480 405 513 APE 514 L. Represented by Frédéric ETIENNE, publication manager.

Contact: frederic@cpinternational.fr

VAT Number: FR 57 480 405 513

Phone: +33 1 55 42 00 00

 

  1. Modifications to this privacy policy 

Please note that this privacy policy may be modified or supplemented at any time by Domaine Privé Parfums, especially to comply with any legal or technological changes. In such cases, the update date will be clearly identified at the top of this policy. These changes take effect once users have been informed of the updated privacy policy and have accepted it.

 

  1. Data collected and purposes

The term “personal data” refers to any information that can identify a physical person, either directly or indirectly. This can be done through an identification number or specific elements such as the name, surname, date of birth, customer or order number, photo, etc.

Data Collection 

We may collect your personal data when you take any of the following actions on our site www.domainepriveparfums.com:

  • Creating a customer account on the online store.

  • Making a purchase on the site.

  • Accepting to receive marketing communications via email.

  • Participating in satisfaction surveys, contacting customer service.

  • Interacting on our social media.

  • Requesting information about Domaine Privé Parfums.

  • Posting about our products or mentioning them on social media.

  • Browsing the internet using cookies or similar technologies or clicking on advertisements related to our products.

Your data may also be used for analytical purposes by Domaine Privé Parfums as well as for communications via your preferred channel.

    Types of data collection 

    In the course of our activity, we may collect certain data directly from you via online forms and on our website.

    The information we may collect includes:

    • Your contact details — name, surname, address, phone number, email, etc.

    • Order information including your shipping address, billing address, phone number, etc.

    • Account information — password, security questions, etc.

    • Your personal preferences.

    • Purchase information — average cart value, frequency, etc.

    • Information you may provide to our customer service.

    • Your banking details for processing an order on our website.

    • Your posts/mentions related to our products on social media.

      Purposes of data collection 

      The data collected during browsing is processed automatically for the following purposes:

      • Verifying the identity of individuals.

      • Ensuring and improving the security of services.

      • Developing, operating, improving, providing, and managing the Site.

      • Contextualizing and improving the user experience.

      • Sending information and contacting individuals, including via email.

      • Targeting advertising content.

      • Preventing any illegal or unlawful activity.

      • Enforcing the terms and conditions related to the use of the Site.

      This processing is necessary for the legitimate interests pursued by the data controller, namely ensuring the security of the site and improving the user experience.

      The data collected when using the contact form or the contact email address is processed automatically for the following purposes:

      • Verifying the identity of individuals.

      • Ensuring and improving the security of services.

      • Contextualizing and improving the user experience.

      • Sending information and contacting individuals, including via email.

      • Targeting advertising content; preventing illegal or unlawful activity.

      This processing is based on your explicit consent and is necessary to respond to your requests.

      Data collected during registration is automatically processed for the purpose of:

      • Fulfilling contractual commitments.

      • Verifying the identity of individuals.

      • Ensuring and improving the security of services.

      • Developing, operating, improving, providing, and managing the Site.

      • Contextualizing and improving the user experience.

      • Sending information and contacting individuals, including via email.

      • Preventing any illegal or unlawful activity.

      • Enforcing the terms and conditions related to the use of the Site.

      This processing is necessary for the performance of the contract between you and the Publisher and for the legitimate interests pursued by the data controller, namely ensuring the security of the site and improving the user experience.

      Data collected during the use of the newsletter form is automatically processed for the purpose of sending newsletters to the User.

      This processing is based on your explicit consent to receive marketing communications.

          Scope of application 

          This privacy policy applies to all Users. By clicking “I accept” when registering on the Site, you fully and unconditionally accept this policy. Similarly, by clicking “I accept” on the cookie information banner displayed on the Site, you confirm this acceptance while allowing you to customize the cookies that will be applied to you. You acknowledge having fully understood and accepted this without restriction. The User acknowledges the value of proof of the automatic recording systems of the Publisher and, unless proving otherwise, waives the right to contest them in case of dispute. Accepting this privacy policy assumes that Users have the necessary legal capacity to do so or that they are at least 16 years old or have permission from a guardian or curator if they are incapable or under 16 years of age, or if acting on behalf of a legal entity.

           

          1. Sharing of data 


          Your data may be shared with:

           

          • Our payment providers (Stripe, PayPal) to process transactions.

          • Our couriers (FedEx, DHL) for order delivery.

          • Our technical subcontractors (hosting, analytics tools) under confidentiality obligations.

          • None of your personal data will be sold to third parties.


          1. Data retention period

          Personal data collected during browsing is retained for a reasonable period necessary for the proper administration of the Site and for a maximum of 12 months, or until the withdrawal of consent from the persons concerned. Personal data collected when using the contact form or sending it to the contact email is retained for a reasonable period necessary for the proper management of the User’s request, and for a maximum of 12 months.

          Data collected during registration is retained for the duration of the contractual relationship between the Publisher and the User. Data collected through the use of the newsletter form is retained until the withdrawal of consent from the individuals concerned.

          After each of these retention periods, the Publisher will archive this data and retain it for the time during which its responsibility could be questioned. After this retention period, the Publisher commits to permanently deleting the data of the individuals concerned.

           

          Security and Confidentiality of Personal Data


          Personal data is stored in secure conditions, using current technical means, in compliance with the provisions of the General Data Protection Regulation and applicable national legislation.


                  7. Data Minimization


          The Publisher may also collect and process any data voluntarily provided by a User, notably through the free field of the contact form. The Publisher guides Users whenever they provide personal data that is unnecessary or excessive. The Publisher is committed to retaining and processing only the data strictly necessary for its activities and will delete any non-useful data as soon as possible.


          Cookies and Trackers


          Like many websites, we use cookies on our Site. For detailed information about the cookies we use for our Shopify store operation, visit https://www.shopify.com/legal/cookies. We use cookies to operate and improve our Site and Services (including remembering your actions and preferences), to perform analyses, and to better understand user interactions with the Services (in our legitimate interest to administer, improve, and optimize the Services). We may also allow third parties and service providers to use cookies on our Site to better tailor services, products, and advertisements on our Site and other websites.


          Most browsers automatically accept cookies by default, but you can choose to configure your browser to delete or reject cookies through your browser’s controls. Please keep in mind that deleting or blocking cookies may impair your user experience and cause some Services, including certain features, to malfunction or become unavailable. Furthermore, blocking cookies may not fully prevent how we share information with third parties such as our advertising partners.


          Please note that, if your browser allows you to transmit such a signal, as with many websites, our Site is not designed to respond to it. To learn more about “Do Not Track” signals, you can visit http://www.allaboutdnt.com/.


          Your Rights

          You have the following rights regarding your personal data, which you can exercise by writing to us at our postal address or sending an email to the following address:

          serviceclient@domainepriveparfums.com

           

          • Right to Information, Access, and Communication of Data: You have the right to access your personal data.

          • Right to Rectification, Deletion, and the Right to be Forgotten: You have the right to request the correction, updating, blocking, or deletion of your personal data that may be inaccurate, incorrect, incomplete, or outdated. You can also set general and specific guidelines regarding the fate of personal data after your death. If applicable, the heirs of a deceased person may request to consider the death of their relative and/or make necessary updates. To assist you in your request, you will find here a model letter prepared by the CNIL.

          • Right to Object to Data Processing: To do so, you must send an email to serviceclient@domaineprive

             

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